Privacy Policy

Last updated: June 2026

F5 Sales takes your privacy seriously. This policy explains, in plain language, what data we collect, why we collect it and what your rights are, in compliance with the Brazilian General Data Protection Law (Law No. 13,709/2018 — LGPD).

1. Who we are

This policy applies to the f5sales.com website and to the products of the F5 Sales ecosystem, operated by F5 Sales Tecnologia LTDA, registered under CNPJ 00.000.000/0001-00, headquartered at Goiânia, GO — Brasil ("F5 Sales", "we").

2. Data we collect

We collect data you provide (name, email, phone/WhatsApp, company and information submitted via forms), browsing data collected automatically (IP address, browser type, pages visited, time on page, cookies and device identifiers) and, when you use our products, data necessary to provide the contracted service.

3. How we use your data

We use your data to: respond to contact and diagnosis requests; provide and improve our services; send communications about products, news and offers (you can unsubscribe at any time); comply with legal obligations; and produce aggregated, anonymized usage statistics.

4. Cookies and tracking technologies

We use essential cookies (required for the site to work, such as your language preference) and analytics cookies (to understand how the site is used and improve it). You can manage cookies in your browser settings; disabling essential cookies may affect how the site works.

5. Data sharing

We do not sell your personal data. We share data only with: technology providers that help us operate (hosting, CRM, communication tools), under contractual confidentiality obligations; authorities, when required by law; and payment partners, where applicable to product purchases.

6. International transfers

Some of our providers may store data outside Brazil. In such cases, we adopt appropriate safeguards in accordance with articles 33 to 36 of the LGPD.

7. Security

We adopt technical and organizational measures to protect your data against unauthorized access, loss or alteration, including encryption in transit, access control and monitoring. No system is 100% secure, but we work continuously to reduce risks.

8. Retention

We keep your data only for as long as necessary for the purposes of this policy or as required by law. Data from leads that do not become customers is reviewed and deleted periodically.

9. Your rights (LGPD)

You may, at any time, request: confirmation that processing exists; access to your data; correction of incomplete or outdated data; anonymization, blocking or deletion; portability; information about sharing; and withdrawal of consent. To exercise your rights, write to contato@f5sales.com.

10. Changes to this policy

We may update this policy periodically. The current version will always be published on this page, with the update date at the top.

11. Contact

Questions about this policy or how your data is processed? Contact our data protection officer at contato@f5sales.com.